Privacy Policy
Last updated: November 1, 2026
1. About This Policy
This Privacy Policy describes information associated with this website and inquiries to Rock Solid Security of GA, LLC. In this policy, “Rock Solid Security,” “we,” “us,” and “our” refer to that company.
This notice covers website visits and inquiries about residential and commercial security services. Monitoring accounts, alarm signals, camera recordings, connected-device data, and service-provider apps may be covered by separate agreements and privacy notices. Please review those documents before using those services.
2. Information You Provide
The contact forms on this site ask for your name, email address, service of interest, and message. You may also choose to share a phone number, property location, business name, or other details when contacting us.
Only share information relevant to your inquiry. Do not include alarm PINs, passwords, camera login credentials, payment card numbers, Social Security numbers, or sensitive medical information in a general contact form or ordinary email.
3. How Website Inquiries Work
The quote forms currently displayed on this site prepare a message in your email application. Opening that draft does not send it to Rock Solid Security. You must review the draft and choose Send in your email app.
When you send an email, its content and associated sender information are processed by your email provider and the receiving email service. If you call us instead, the information you choose to share is used to respond to that conversation.
4. How Inquiry Information Is Used
Information you send in connection with an inquiry is used for purposes such as:
- Responding to your questions and discussing your security needs.
- Understanding your property and the services you are interested in.
- Preparing or following up on a quote and arranging agreed next steps.
- Communicating about requested or agreed services.
- Maintaining related business records and addressing service questions or disputes.
A request for information is a request for a response about that inquiry. It is not, by itself, consent to unrelated marketing communications.
5. Website Technology and Third Parties
Hosting and access. Website hosting and sign-in providers may process technical information, such as an IP address, browser or device details, the pages requested, and access times, to deliver the site, maintain security, and manage access. This hosted site uses OpenAI’s platform; its handling of hosting and account information is described in the OpenAI Privacy Policy.
Google Maps. Some pages display an embedded Google map. When the map loads, your browser connects to Google, which may receive technical information and use cookies or similar technologies under the Google Privacy Policy.
Email services. Messages sent to our listed Gmail address are processed by Google’s email service. Your own email provider may also process the message under its privacy policy.
Cookies and choices. Hosting, sign-in, and embedded-service providers may set or read cookies. You can manage cookies through your browser and adjust available privacy controls with the relevant provider. Blocking cookies or external content may affect sign-in or embedded features.
6. When Information May Be Disclosed
Handling an inquiry involves the providers used to host the website, deliver email, and support communications. If your request requires another service provider, discuss what information is needed and the applicable service terms with us before proceeding.
Information may also need to be disclosed to comply with applicable law or legal process, address suspected fraud or security issues, or establish, exercise, or defend legal rights. Separate service agreements and provider notices may describe additional processing for monitoring, cameras, or connected devices.
7. Retention and Security
How long a business record is needed depends on the nature of the inquiry, whether it develops into a service relationship, and relevant recordkeeping requirements or disputes. Contact us to ask about records associated with your inquiry.
No website, email system, or method of electronic storage can provide an absolute guarantee of security. If you believe information you sent to us has been compromised, contact us using the details below. Do not include passwords or access codes in that message.
8. Your Choices and Requests
You can choose not to provide information through the website. Without enough detail, we may be unable to answer your question or prepare a quote.
You may contact us to ask about personal information you provided, correct inaccurate details, or request deletion. Requests are assessed under applicable requirements, including any need to verify identity or keep records for an ongoing service or legal obligation. This policy does not promise a right or response deadline that does not apply to your request.
For information held independently by Google, OpenAI, your email provider, or another third-party service, use that provider’s privacy controls and request process.
9. Children’s Information
This website is intended for people seeking information about home or business security services and is not directed to children under 13. If you believe a child has sent personal information to us through this site, please contact us so the matter can be reviewed.
10. Changes to This Policy
This notice may be revised as the website and relevant practices change. The date shown at the top identifies the latest revision. Any additional notice or consent required for a material change will be handled as required by applicable law.
11. Contact Us About Privacy
For privacy questions or requests relating to an inquiry you sent to Rock Solid Security, use the contact information below. Please describe your request without including sensitive credentials.
Rock Solid Security of GA, LLC.
1475 Buford Drive, Suite 403 #308
Lawrenceville, GA 30043
Email: [email protected]
Office: 678-546-2040
Rocky: 770-403-4960